Learning outcomes

Topic B - Always Be Your Best

Topic C - Always Be Your Best When Meeting and Greeting

Business Etiquette and Professionalism - First Assessment

In the module Principles of Professional Behavior students will learn what is 
etiquette, how to always be their best and how to be their best while meeting and greeting people.

Topic B - Planning for the Interview

Topic C - During the Interview

Business Etiquette and Professionalism - Second Assessment

In the module Interview Etiquette students will learn about the different types of interview questions, how to plan for the interview and what happens during an interview.

Topic B - Planning Conference Call Meetings

Topic C - Meal Meetings

Business Etiquette and Professionalism - Third Assessment

In the module Planning and Attending Business Meetings students will learn about the different types of meetings, how to plan for conference calls and participate in meal meetings.

Topic B - Instant Messaging

Business Etiquette and Professionalism - Fourth Assessment

In the module Electronic Etiquette students will learn about voicemail and instant messaging.

Business Etiquette and Professionalism - Fifth Assessment

In the module Multicultural Etiquette students will learn about the five steps to dealing with diversity.

Business Etiquette and Professionalism - Assessment

Learn about essential workplace etiquette and professionalism for navigating diverse work environments

Business Etiquette and Professionalism

Master the essential professional conduct needed to excel in any modern workplace. This course covers the core principles of business etiquette, from first impressions and professional greetings to navigating diverse workforces with multicultural competence. You'll gain crucial skills in planning and attending business meetings, handling various interview types, and ensuring flawless electronic etiquette across voicemail and instant messaging.

SEO Content Strategy Demystified: Coursera, MasterClass, and edX

Coursera’s $100 Million Thesis: Andrew Ng Will Think of Something

Writing as Enchantment: Inside Alan Moore’s BBC Maestro Course

Beginning to Program: Review of CS50 Scratch Course

FutureLearn’s 2021: Year in Review

20 Most Cited Research Papers on MOOCs

Harvard and MIT’s $800 Million Mistake: The Triple Failure of 2U, edX, and Axim Collaborative

New CEO, New Structure: Greg Hart Reshapes Coursera’s Reporting

[2025] 470+ Hours of Free LinkedIn Learning Courses with Free Certification

2U Market Cap Falls Below edX Acquisition Price. Google to Blame?

University of Sheffield Ends 11-Year Partnership with FutureLearn

200K Layoffs, $100B Lost: The Tsunami of China’s Regulation on Education

Can an AI Teach AI? Learning From an Avatar

10 Best Programming Courses for 2025

BloomTech’s Downfall: A Long Time Coming

25% of Coursera Courses Have Peer Reviews: Here Are the Best